In this episode of Map the Gap, we explore a critical question for every mall operator, retail experience manager, and commercial space planner:<blockquote>How easy is it for your visitors to actually find what they came for?</blockquote>From parking headaches to confusing floor plans, poor navigation doesn’t just frustrate shoppers — it costs businesses valuable conversions. But there’s a smarter way forward.Join us as we unpack how digital mapping, virtual tours, and smart kiosks are transforming retail spaces into intuitive, visitor-friendly environments that guide, inform, and engage from the very first step.Tune in to learn:<ul><li>Why lost visitors = lost revenue</li><li>How digital wayfinding boosts satisfaction and dwell time</li><li>The power of integrating parking availability, ADA-compliant routes, and shopper intent into your navigation strategy</li></ul>🛍️ Because in retail today, experience is everything — and the journey matters just as much as the destination.<a href="https://vicinia.io/">Vicinia.io</a>

In this episode of Map the Gap, we explore a critical question for every mall operator, retail experience manager, and commercial space planner: How easy is it for your visitors to actually find what they came for?From parking headaches to confusing floor plans, poor navigation doesn’t just frustrate shoppers — it costs businesses valuable conversions. But there’s a smarter way forward. Join us as we unpack how digital mapping, virtual tours, and smart kiosks are transforming retail spaces in...

From Parking Lot to Purchase — Rethinking the Retail Journey