In this episode of On The Drive, host Cindy Lawrence welcomes Erica Bruno from Recall Masters for an in-depth discussion on vehicle recalls and the vital role they play in consumer safety. With a family legacy rooted in the automotive industry, Erica shares her fascinating journey—from growing up surrounded by dealerships to becoming a leader in recall management and customer service.Join us as we explore how recalls impact dealerships, why accurate data is crucial for both safety and customer retention, and how Recall Masters helps streamline the process for dealers and drivers alike. Erica’s expertise, combined with her passion for human-centered service, makes this a must-listen for industry professionals and car owners alike.Buckle up and get ready for valuable insights into the ever-evolving world of vehicle recalls!  Join our Journey:<ul><li>Share this episode with a friend</li><li>Click the plus to follow us on your podcast app and get automatic downloads of each episode</li><li>Rate and Review us on Apple Podcasts</li><li> Email us at <a href="mailto:Cindy@OnTheDriveTraining.com">Cindy@OnTheDriveTraining.com</a></li><li>LinkedIn:   <a href="https://www.linkedin.com/in/cindyatyourservice">Connect on Linkedin</a></li><li>Facebook:  <a href="https://www.facebook.com/profile.php?id=100064020915162">Join us on Facebook</a></li></ul> Host: Cindy Lawrence 713.299.2435 <a href="mailto:Cindy@OnTheDriveTraining.com">Cindy@OnTheDriveTraining.com</a> <a href="https://www.atyourservice-drive.com/">AtYourServcie-Drive.com</a>

In this episode of On The Drive, host Cindy Lawrence welcomes Erica Bruno from Recall Masters for an in-depth discussion on vehicle recalls and the vital role they play in consumer safety. With a family legacy rooted in the automotive industry, Erica shares her fascinating journey—from growing up surrounded by dealerships to becoming a leader in recall management and customer service. Join us as we explore how recalls impact dealerships, why accurate data is crucial for both safety and custom...

Ep. 50 - Driving Safety Forward: The Power Of Recalls & Customer Trust with Erica Bruno