Welcome to the Hosting Hotline

Listener Question: Direct Booking Sites

Understanding Airbnb's 15% Service Fee

Tips for Getting Guest Reviews

Final Thoughts and Farewell

<h3>Hosting Hotline: How Can I Encourage Guests to Leave a Review?</h3>Welcome back to the Hosting Hotline, where we answer your pressing hosting questions! Today’s caller, Shannon, asks two great questions: How do you handle Airbnb’s 15% service fee adjustment? And more importantly, how can she get her guests to leave reviews?We’re diving deep into actionable strategies to help you encourage reviews without overwhelming or annoying your guests. From leaving subtle breadcrumbs throughout their stay to crafting the perfect review request, this episode will help you elevate your hosting game.Episode Highlights:<ul><li>[00:01:00] What Is Airbnb’s 15% Service Fee?</li><li>Sarah explains how Airbnb’s simplified pricing impacts hosts, why it varies by region and software, and how to adjust your pricing to cover the difference using PriceLabs or your PMS.</li><li>[00:05:00] The Power of Breadcrumbs:</li><li>Discover how to plant subtle cues throughout your guest experience that emphasize your commitment to a five-star stay.</li><li>[00:07:00] Messaging That Resonates:</li><li>Learn how to craft review requests that feel personal and genuine, including the secret to mentioning five-star reviews without sounding pushy.</li><li>[00:08:00] The “Five-Star WiFi Password” Trick:</li><li>A clever hack to subtly remind guests about five-star reviews every time they connect to the WiFi.</li><li>[00:09:00] When to Ask for a Review:</li><li>Timing is everything. We share the perfect moment to make your ask—and how to frame it for the best results.</li><li>[00:11:00] Educating Guests on Reviews:</li><li>Not all guests know how the Airbnb review system works. Simple ways to educate them and ensure they understand the impact of their feedback.</li></ul> Resources Mentioned:<ul><li>Hosting Hotline: Ask your hosting questions at <a href="https://hostinghotline.com" target="_blank">HostingHotline.com</a>.</li><li>Dynamic Pricing Tools: Learn more about <a href="https://pricelabs.co/users/sign_up?referral=RTj8a0" target="_blank">PriceLabs</a>.</li><li><a href="https://youtu.be/vHtTPinm7kU" target="_blank">How to Respond to Negative Airbnb Reviews</a>: Subscribe to our YouTube Channel</li></ul> Mentioned in this episode:<a href="https://thanksforvisiting.captivate.fm/stayfi">StayFi | Go to www.stayfi.com and enter TFV to get 50% off your first three months.</a><a href="https://thanksforvisiting.captivate.fm/https-thanksforvisiting-com-bootcamp">Get More Bookings in 2025! Join us for a Listing Audit Boot Camp!</a>

426. Hosting Hotline: How Can I Encourage Guests to Leave a Review?