Welcome to Good Neighbor Podcast

From Corporate World to Roofing

Quality Service in a Crowded Market

Marketing and Customer Attraction

Triathlon Background and Personal Life

Exceptional Customer Service Example

Episode Wrap and Contact Information

What makes Brian Evans with Qualis Roofing &amp; Construction a good neighbor?Quality isn't just a word in their company name—it's the foundation of everything Qualis Roofing &amp; Construction does. What happens when three corporate professionals with decades of experience at companies like Microsoft and Workday decide to transform the roofing industry? Brian Evans shares the remarkable story of how he and his partners built a standout company in a market flooded with over 4,800 competitors.From their offices across North Texas—including Plano, Aledo, Keller, Dallas, Arlington, and North Austin—Qualis has established a reputation for exceptional service by implementing business practices rarely seen in the construction industry. Evans explains their "10 out of 10" philosophy—a commitment to perfect customer satisfaction scores that drives every decision they make. This includes assigning dedicated customer success managers and project managers to every installation, following up religiously with homeowners before, during, and after projects, and occasionally making extraordinary gestures—like replacing an entire $8,000 roof simply because a customer's spouse disliked the color.The conversation reveals how Qualis has grown to 85 employees in just five years by focusing on residential and commercial roofing needs throughout the metroplex. Evans, whose background includes international business experience and a passion for marathon running and triathlons, brings a refreshing perspective to an industry often plagued by poor workmanship and communication problems. His story demonstrates how applying corporate business principles to traditional trades can elevate the entire customer experience.Whether you're a homeowner contemplating a roof replacement or a business owner looking for inspiration on standing out in a crowded market, this episode offers valuable insights into the power of exceptional service.To learn more about Qualis Roofing &amp; Construction, go to:  <a href="https://qualisgc.com">qualisgc.com</a>Qualis Roofing &amp; Construction (817) 500-9008

What makes Brian Evans with Qualis Roofing &amp; Construction a good neighbor? Quality isn't just a word in their company name—it's the foundation of everything Qualis Roofing &amp; Construction does. What happens when three corporate professionals with decades of experience at companies like Microsoft and Workday decide to transform the roofing industry? Brian Evans shares the remarkable story of how he and his partners built a standout company in a market flooded with over 4,800 competitors...

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