Join us for a deep dive into the world of automotive repairs with special guests Ann Griffith and Tanya Lake. We explore the array of choices facing car owners, from factory parts to aftermarket alternatives.  From BMW's Value Care to Nissan’s Advantage, some brands can offer options while staying with factory parts. Discover how understanding these options can impact your vehicle's health and your finances. We also examine the service aspect of automotive repair, exploring topics like customer sticker shock and the strategic decisions behind part replacements. Cindy sheds light on how exceptional service can build customer loyalty in luxury automotive markets.  Finally, we break down the subtleties of automotive warranties, offering practical advice for navigating factory vs aftermarket. Join us for a comprehensive guide to automotive care that will help you make informed decisions and keep your vehicle running smoothly.  Knowledge is KEY! Join our Journey:<ul><li>Share this episode with a friend</li><li>Click the plus to follow us on your podcast app and get automatic downloads of each episode</li><li>Rate and Review us on Apple Podcasts</li><li> Email us at <a href="mailto:Cindy@OnTheDriveTraining.com">Cindy@OnTheDriveTraining.com</a></li><li>LinkedIn:   <a href="https://www.linkedin.com/in/cindyatyourservice">Connect on Linkedin</a></li><li>Facebook:  <a href="https://www.facebook.com/profile.php?id=100064020915162">Join us on Facebook</a></li></ul> Host: Cindy Lawrence 713.299.2435 <a href="mailto:Cindy@OnTheDriveTraining.com">Cindy@OnTheDriveTraining.com</a> <a href="https://www.atyourservice-drive.com/">AtYourServcie-Drive.com </a>If You Need Fixed Ops Training…You Need Cindy! Co-Host: Ann Griffith 561.346.1529 <a href="mailto:AGriffith@WatermanBank.com">AGriffith@WatermanBank.com</a> Commercial  |  Residential  |  Construction Worldwide Lending Since 1992 If You Need Money?… You NEED Ann!

Ep. 2 - The Car Owner's Compass for Parts, Service, and Protection Plans