<p>We all take it as given that the law will be there for you when you need it... the postmasters know its not true..." This weeks difficult woman is Baroness Newlove, the reinstated victims commissioner on a warpath to fix our justice system to SUPPORT victims rather than leave them feeling like cogs in a machine. You may well know about the tragic death of her husband, Gary Newlove, who was beaten to death by a gang of youths in 2007. The pain and frustration of that experience is what drove her to action.</p>

Why Baroness Newlove doesn't trust the justice system...